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Customer Story
Catharine Matteo
Industry Retail
Location —
Employees —
Products Avalara Professional Services, Avalara AvaTax, SST, Avalara Returns, Business Licenses
Q

What advice would you give to your peers thinking about switching to Avalara?

A
Worth every penny worth every penny. I cannot say that enough. I so when we started with avalara, it was just sending the transactions and I was doing all my own tax returns. I was doing all my own registering and different states. I was doing all my own exemption certificates, and the more that I've used the software, I have delegated more of those responsibilities from Trying to do it myself and house to have Al are doing it for us and it saves my time, I can do more important things at my job, which is what the owner of the company wants me to do. And I know it's being done, right? And we're always in compliance, you always want to be in compliance because getting that letter from California in 2017 was not fun, it was very scary. It was very expensive because you're going to be hiring lawyers to negotiate and you don't want to do that. So they make it easy. Z it's affordable. It is worth every penny.

Worth every penny worth every penny. I cannot say that enough. I so when we started with avalara, it was just sending the transactions and I was doing all my own tax returns. I was doing all my own registering and different states. I was doing all my own exemption certificates, and the more that I've used the software, I have delegated more of those responsibilities from Trying to do it myself and house to have Al are doing it for us and it saves my time, I can do more important things at my job, which is what the owner of the company wants me to do. And I know it's being done, right? And we're always in compliance, you always want to be in compliance because getting that letter from California in 2017 was not fun, it was very scary. It was very expensive because you're going to be hiring lawyers to negotiate and you don't want to do that. So they make it easy. Z it's affordable. It is worth every penny.

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