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Customer Story
Sandra Stattion

Sandra Stattion

Indirect Tax Manager

Roku
Industry Technology,Information and Media
Location San Jose,California
Employees 1,001-5,000 employees
Products Avalara AvaTax, Avalara Returns, SST, Avalara Data Storage, Avalara Tax Research
Q

How has your use of Avalara expanded over time?

A
We originally started with a Valera as our service provider, probably about 12 years ago where we had maybe 700 thousand transactions, a year and we had just done a video, a process. So we were just starting on all the Nexus and all the different states and a Velar was a perfect partner at the time because they provided everything we needed to. Kind of automate, the process of calculating tax and filing returns. We started with avataq sway back when and we had built in connectors for Aria and Magento. Since then though we went from seven hundred thousand transactions, a year 215 billion a year and because we act more as a billing service for a lot of our partners. We handle all the sales tax collection and the remittance of that tax all the jurisdiction. So, over the years, we have learned to use a Valera for more than just avataq switch, turned filing exemption certificate management Global Tax. Just a little bit of everything, don't leave. I learned that a lot of the Acquisitions that they've made along the way has really benefited us in a lot of ways. The TT, our research tool is fabulous. I love using it for just immediate kind of quick smart charts and stuff as opposed to you know going to different or the service providers. And then we look forward to seeing what some of the other stuff they're going to be using to. I know they did just a recent credit 1099 stuff and I think business licenses as well. And we use another third-party service provider but we'll be looking into it. So we can have a One-Stop shop, that would be great.

We originally started with a Valera as our service provider, probably about 12 years ago where we had maybe 700 thousand transactions, a year and we had just done a video, a process. So we were just starting on all the Nexus and all the different states and a Velar was a perfect partner at the time because they provided everything we needed to. Kind of automate, the process of calculating tax and filing returns. We started with avataq sway back when and we had built in connectors for Aria and Magento. Since then though we went from seven hundred thousand transactions, a year 215 billion a year and because we act more as a billing service for a lot of our partners. We handle all the sales tax collection and the remittance of that tax all the jurisdiction. So, over the years, we have learned to use a Valera for more than just avataq switch, turned filing exemption certificate management Global Tax. Just a little bit of everything, don't leave. I learned that a lot of the Acquisitions that they've made along the way has really benefited us in a lot of ways. The TT, our research tool is fabulous. I love using it for just immediate kind of quick smart charts and stuff as opposed to you know going to different or the service providers. And then we look forward to seeing what some of the other stuff they're going to be using to. I know they did just a recent credit 1099 stuff and I think business licenses as well. And we use another third-party service provider but we'll be looking into it. So we can have a One-Stop shop, that would be great.

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