Customer Story
Industry Technology,Information and Media
Location San Jose,California
Employees 1,001-5,000 employees
Products Avalara AvaTax, Avalara Returns, SST, Avalara Data Storage, Avalara Tax Research
Q
How do you like the people you've worked with at Avalara?
A
I love that if I call Tamara on her cell phone, she'll call me right back. We've gotten very close over the years. So I do, I think part of it is the history, we do a lot of business with cavalera, so I feel like we get a good value for our Enterprise support for our return support and even from the project management team, like when we have issues that come up the response time is excellent. I mean I don't know if it's like that for everybody but I know for us it's been great. I've helped other people, you know, work with companies and they don't always get up. Quick response time and that speaks wonders.
I love that if I call Tamara on her cell phone, she'll call me right back. We've gotten very close over the years. So I do, I think part of it is the history, we do a lot of business with cavalera, so I feel like we get a good value for our Enterprise support for our return support and even from the project management team, like when we have issues that come up the response time is excellent. I mean I don't know if it's like that for everybody but I know for us it's been great. I've helped other people, you know, work with companies and they don't always get up. Quick response time and that speaks wonders.
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