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Customer Story
SP

Sue Parks

Director of Accounting

Belmont Instrument LLC
Industry —
Location —
Employees —
Products —
Q

Why did you select Avalara?

A
Yes, so I joined the company 2018 and we were over, not compliant with everything. So yeah, I brought in a Valera in 2019 to get us headed along that Journey. No I haven't. I've been non-compliant before in other companies, but everywhere else either was pre Wayfarer or we just had a very small number of customers in only a few states where I could handle doing all the returns manually. Also, I've never been at a company where the majority We of our customers were exempt from tax, so we sell mostly to hospitals and the US military. So, dealing with that in, I had a drawer full that my senior accountant had said, oh yeah, we have them all here. It's like, but how do you apply them when you do the think? So, yeah, we don't we don't doesn't really work right now. Well since a non-compliant was definitely not an option, so I had to pick something that was gonna work and I think for me, one of the things that's great about a bolero. And I've seen it here at crushed speak as well is it's a super Scalable product, like, at the time that I got hired, we had less than 80 employees. We only ship to like six states. Now, we ship everywhere globally. We have, you know, more than 300 employees, and the solution is grown with us as we've grown. And I, I talk to people here that have you 27,000 employees and thousands and thousands of transactions and it works for them as well. I know, basically, once I got it, I'm not going to have to look at anything else again.

Yes, so I joined the company 2018 and we were over, not compliant with everything. So yeah, I brought in a Valera in 2019 to get us headed along that Journey. No I haven't. I've been non-compliant before in other companies, but everywhere else either was pre Wayfarer or we just had a very small number of customers in only a few states where I could handle doing all the returns manually. Also, I've never been at a company where the majority We of our customers were exempt from tax, so we sell mostly to hospitals and the US military. So, dealing with that in, I had a drawer full that my senior accountant had said, oh yeah, we have them all here. It's like, but how do you apply them when you do the think? So, yeah, we don't we don't doesn't really work right now. Well since a non-compliant was definitely not an option, so I had to pick something that was gonna work and I think for me, one of the things that's great about a bolero. And I've seen it here at crushed speak as well is it's a super Scalable product, like, at the time that I got hired, we had less than 80 employees. We only ship to like six states. Now, we ship everywhere globally. We have, you know, more than 300 employees, and the solution is grown with us as we've grown. And I, I talk to people here that have you 27,000 employees and thousands and thousands of transactions and it works for them as well. I know, basically, once I got it, I'm not going to have to look at anything else again.

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