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Customer Story
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Q

Compare your life before and after Avalara

A
So sales tax is the biggest thing for us and at one point we were doing it manually. So filing with the state ourselves manually, we used a different text third-party company that started filing for us as well. Things were a lot easier at first when we were a smaller company, we grew very quickly, very fast. Went from five branches to 38. I believe, within eight years across the u.s. and this other company could not handle our increase in transactions. And keep up with us. We were struggling to keep up with it ourselves. We were kind of behind the try to just keep. Like, we're just going through each acquisition, like doing that process but needed to set. Again, work on like all of our internal processes. And so when we and sales tax was calculated manually as well within our system, when County would change their rate, we had to somehow find out about it. Usually we did not find out about it but then we had to manually go and update it each time and so without a large you don't have to think twice anymore so that has like completely Changed our life. So there's none of that manual maintenance that we were doing and then all the work and keep up with our our transaction count and our growth and so that's been amazing as well.

So sales tax is the biggest thing for us and at one point we were doing it manually. So filing with the state ourselves manually, we used a different text third-party company that started filing for us as well. Things were a lot easier at first when we were a smaller company, we grew very quickly, very fast. Went from five branches to 38. I believe, within eight years across the u.s. and this other company could not handle our increase in transactions. And keep up with us. We were struggling to keep up with it ourselves. We were kind of behind the try to just keep. Like, we're just going through each acquisition, like doing that process but needed to set. Again, work on like all of our internal processes. And so when we and sales tax was calculated manually as well within our system, when County would change their rate, we had to somehow find out about it. Usually we did not find out about it but then we had to manually go and update it each time and so without a large you don't have to think twice anymore so that has like completely Changed our life. So there's none of that manual maintenance that we were doing and then all the work and keep up with our our transaction count and our growth and so that's been amazing as well.

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