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Customer Story
AP

Angela Pappas

Staff Accountant

Wirecrafters
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Q

How are you measuring success with Avalara?

A
Before we used to have alera and really in the early stages of me trying to implement heavily rub and we had all of our exemption certificates just on a day to drive there was really no they were saved under a customer number and there was no way to really go back to them. Find them when you need them, they definitely weren't going to be very useful in Audits. And and the way we were managing, biling sales, tax was very manual. We were not charging tax. In all the right situations and we were basically just in the situations where we were charging tax and collecting it. We were paying that to the state so it was not the best way to manage it. So for me, the success is that I can very easily. Find all the exemption certificates I can. If we were to get an audit we could go back there easily, find all the invoices, get the data that we need to have to support whatever decision we made. And I'm not as worried about getting on. Audited now.

Before we used to have alera and really in the early stages of me trying to implement heavily rub and we had all of our exemption certificates just on a day to drive there was really no they were saved under a customer number and there was no way to really go back to them. Find them when you need them, they definitely weren't going to be very useful in Audits. And and the way we were managing, biling sales, tax was very manual. We were not charging tax. In all the right situations and we were basically just in the situations where we were charging tax and collecting it. We were paying that to the state so it was not the best way to manage it. So for me, the success is that I can very easily. Find all the exemption certificates I can. If we were to get an audit we could go back there easily, find all the invoices, get the data that we need to have to support whatever decision we made. And I'm not as worried about getting on. Audited now.

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