Customer Story
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Q
Are you using any of Avalara's AI features and what impact have you seen?
A
We do use some of the AI features I think one of my favorite feature is when you can if you have an issue with a transaction, you can't figure out why it's been taxed way. It's been taxed. You can go in and talk with a b and c. You know, why is this transaction uniforms paying taxes layer? Why is it not being taxed? And it doesn't just give you a baseline answer, it goes into detail, and then if you need, Need to know what law or statute or citation pertains to this transaction. You can narrow it down and so it just saves so much time instead of having to go to the State website and manually find it to tie them together.
We do use some of the AI features I think one of my favorite feature is when you can if you have an issue with a transaction, you can't figure out why it's been taxed way. It's been taxed. You can go in and talk with a b and c. You know, why is this transaction uniforms paying taxes layer? Why is it not being taxed? And it doesn't just give you a baseline answer, it goes into detail, and then if you need, Need to know what law or statute or citation pertains to this transaction. You can narrow it down and so it just saves so much time instead of having to go to the State website and manually find it to tie them together.
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