Avalara
← Back to Avalara
← Tell us about the implementation experience
Customer Story
Keisha Washington

Keisha Washington

Accounting Specialist

Murj
Industry Professional, Scientific & Technical Svc
Location —
Employees —
Products Exemption Certificate Management, Avalara AvaTax, Avalara Tax Research
Q

Tell us about the implementation experience

A
The implementation, it was not easy but avalara was there. Every step of the way? I got an entire step-by-step process of even when to schedule time after every single step was done working in the sandbox from whenever I was ready to go live, there was a step to schedule a call with an implementation specialist or a customer support rep. Everything was step-by-step and as long as I follow those instructions, it was a breeze and I've learned that every step of the way when I scheduled my me Things I've had any questions. They were happy to answer that were happy to walk me through anything that might have been confusing. And even, you know, I had some issues with connectivity. They were happy to help. We got it resolved because I misunderstood something I read and so, yeah, but definitely, my tip would be to some time aside just to focus on the implementation, which I did and I was up and running in less than a month. So I was very, very happy with it.

The implementation, it was not easy but avalara was there. Every step of the way? I got an entire step-by-step process of even when to schedule time after every single step was done working in the sandbox from whenever I was ready to go live, there was a step to schedule a call with an implementation specialist or a customer support rep. Everything was step-by-step and as long as I follow those instructions, it was a breeze and I've learned that every step of the way when I scheduled my me Things I've had any questions. They were happy to answer that were happy to walk me through anything that might have been confusing. And even, you know, I had some issues with connectivity. They were happy to help. We got it resolved because I misunderstood something I read and so, yeah, but definitely, my tip would be to some time aside just to focus on the implementation, which I did and I was up and running in less than a month. So I was very, very happy with it.

✓ Verified ✓ Permissioned AEO Optimized

Related stories

Customer Story
ME
Melody Emricson

Senior Accountant

Davisware
Industry Software
Role Senior Accountant
Q

Tell us about the implementation experience

A

It was, it was good. I started with one person on my left another person. What we are here? no more than just, Sword.

Verified Permissioned AEO
Customer Story
Industry Wholesale & Distribution
Role Controller
Q

Tell us about the implementation experience

A

Stick with it because the implementation process is a little crusty, but once you get through it, it's well worth it. A...

Verified Permissioned AEO
Customer Story
Role Senior Accountant
Q

Tell us about the implementation experience

A

I have to admit back in 2018, when we implemented the prosperous process was really painful since then. However, when we...

Verified Permissioned AEO

Customer answers and consensus powered by Avalara and SlapFive.

www.slapfive.com