Kaelyn Robinson
Finance Coordinator at Koven Technology Inc.
8 Published Stories
What was the implementation process like? What pitfalls did you hit and how did you get th...
Yes, so implementation. It wasn't the smoothest, but I can't say that. Whenever we had questions, or whenever we had pro...
In terms of these criteria, was there one in particular that has weighed more than the res...
I think customer reviews, I had been to a previous conference and I kind of talked around to see what softwares other cu...
What was the main catalyst that pushed you to look for a solution?
Well, we were realizing that we couldn't do it just by ourselves. We are a small team and we needed something that was m...
What advice would you give to someone thinking about Avalara?
I would say, do your research, ask your questions at first, I was like, well maybe I should ask this, but I feel like al...
What were the criteria you were looking for in a solution?
We wanted ease-of-use we wanted the dashboard to be very user-friendly. We were looking into being able to contact someb...
What Avalara solutions are you using?
We have Eastern Pro, we have managed returns, and we have attacks.
In what ways does Avalara save you time and money?
So not just yet but I can't. I do know that the major time-saving first is going to be when it comes to ECM Pro. Because...
Tell us about your organization and your role
My name is Kailyn Robinson. I'm, I am the finest coordinator at Covent. Technology operated, we sell medical equipment,...