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LG

Lauren Gumpel

Customer Service Manager at Eschenbach

6 Published Stories

Customer Story
LG
Lauren Gumpel

Customer Service Manager

Eschenbach
Role Customer Service Manager
Q

Why did you select Avalara and which solutions do you use?

A

So we started out with Abbott acts when we went through a tax audit with the state of California. So to help prevent and...

Verified Permissioned AEO
Customer Story
LG
Lauren Gumpel

Customer Service Manager

Eschenbach
Role Customer Service Manager
Q

What was life before Avalara?

A

I don't know life before I'm Larks that was before I was there, but since I started working in 2010, I've only seen what...

Verified Permissioned AEO
Customer Story
LG
Lauren Gumpel

Customer Service Manager

Eschenbach
Role Customer Service Manager
Q

What advice would you give to someone thinking about Avalara?

A

They should really consider it. It's going to save them a lot of time, it's going to save them a lot of hassle. You tax...

Verified Permissioned AEO
Customer Story
LG
Lauren Gumpel

Customer Service Manager

Eschenbach
Role Customer Service Manager
Q

Has Avalara saved you time or money?

A

For sure. You know, it's also having that sense of protection with the details of the information that's in the avalara...

Verified Permissioned AEO
Customer Story
LG
Lauren Gumpel

Customer Service Manager

Eschenbach
Role Customer Service Manager
Q

How are you measuring success with Avalara?

A

The accuracy of the information to have our returns to the states. Be accurate, not being audited, all that stuff.

Verified Permissioned AEO
Customer Story
LG
Lauren Gumpel

Customer Service Manager

Eschenbach
Role Customer Service Manager
Q

Are you using any of Avalara's AI features and what impact have you seen?

A

The biggest way is been through the certificate management to be able to upload it and have it scan the certificate and...

Verified Permissioned AEO

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