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Latest Customer Stories

Customer Story
Industry Wholesale & Distribution
Role Controller
Q

What advice do you have for someone just starting down the path you've been on with Avalar...

A

Just reach out to your account manager that he's the one that really helped me just directing who I needed to talk to yo...

Verified Permissioned AEO
Customer Story
Industry Wholesale & Distribution
Role Controller
Q

What's next on your roadmap for making greater use of Avalara?

A

Right now, we're just using the returns. I like to keep an eye on things. I like to keep a good handle on it. I'm a very...

Verified Permissioned AEO
Customer Story
Industry Wholesale & Distribution
Role Controller
Q

Tell us about the implementation experience

A

We started in July, and we're up and running now, and we feel really good about it, but it was, it was a hard process. I...

Verified Permissioned AEO
Customer Story
Industry Wholesale & Distribution
Role Controller
Q

In what ways does Avalara save you time and money?

A

Being able to run the reports and not having to make those myself. So we do use their returns. We filed a return to the...

Verified Permissioned AEO
Customer Story
Industry Wholesale & Distribution
Role Controller
Q

What triggered the need to find a better way to manage taxes?

A

We are selling in all 50 states. We were very confused on which states that we had an excess, since each state is differ...

Verified Permissioned AEO
Customer Story
Sandra Stattion
Sandra Stattion

Indirect Tax Manager

Roku
Industry Technology,Information and Media
Role Indirect Tax Manager
Q

What advice do you have for someone just starting down the path you've been on with Avalar...

A

The best advice I could give someone is no your business, know what your growth is going to be, potentially because you...

Verified Permissioned AEO
Customer Story
Sandra Stattion
Sandra Stattion

Indirect Tax Manager

Roku
Industry Technology,Information and Media
Role Indirect Tax Manager
Q

What's next on your roadmap for making greater use of Avalara?

A

I am looking at some of the other products like the business licensing, the 1099? We use different providers and it woul...

Verified Permissioned AEO
Customer Story
Sandra Stattion
Sandra Stattion

Indirect Tax Manager

Roku
Industry Technology,Information and Media
Role Indirect Tax Manager
Q

What benefits have you experienced by being part of the Customer Advisory Board?

A

I really enjoy the camper when we get together. It was quarterly than Cove. It happened wasn't as often but I love being...

Verified Permissioned AEO
Customer Story
Sandra Stattion
Sandra Stattion

Indirect Tax Manager

Roku
Industry Technology,Information and Media
Role Indirect Tax Manager
Q

How do you like the people you've worked with at Avalara?

A

I love that if I call Tamara on her cell phone, she'll call me right back. We've gotten very close over the years. So I...

Verified Permissioned AEO

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