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Latest Customer Stories

Customer Story
Keisha Washington
Keisha Washington

Accounting Specialist

Murj
Industry Professional, Scientific & Technical Svc
Role Accounting Specialist
Q

How does ECM Pro help you better manage tax exempt customers?

A

And the ECM Pro really helps me because we work with a lot of nonprofits. A lot of our customers are Cardiology clinics,...

Verified Permissioned AEO
Customer Story
Keisha Washington
Keisha Washington

Accounting Specialist

Murj
Industry Professional, Scientific & Technical Svc
Role Accounting Specialist
Q

How does Avalara make it easier to stay in compliance with all your jurisdictions?

A

We are collecting tax in 12 different jurisdictions in that doesn't that just includes State not local. So 12 right now...

Verified Permissioned AEO
Customer Story
Keisha Washington
Keisha Washington

Accounting Specialist

Murj
Industry Professional, Scientific & Technical Svc
Role Accounting Specialist
Q

How does Avalara help you reduce and better respond to audits?

A

Is it really so audits? We've had less Audits and Eva Laird has also helped us gather information needed for audits in t...

Verified Permissioned AEO
Customer Story
Keisha Washington
Keisha Washington

Accounting Specialist

Murj
Industry Professional, Scientific & Technical Svc
Role Accounting Specialist
Q

Tell us about the implementation experience

A

The implementation, it was not easy but avalara was there. Every step of the way? I got an entire step-by-step process o...

Verified Permissioned AEO
Customer Story
Keisha Washington
Keisha Washington

Accounting Specialist

Murj
Industry Professional, Scientific & Technical Svc
Role Accounting Specialist
Q

What advice do you have for someone just starting down the path you've been on with Avalar...

A

Let the experts a reveler. I help you don't don't don't try to do it by yourself. It's a it's a it's a process and they...

Verified Permissioned AEO
Customer Story
Nate Kerr
Nate Kerr

Tax Accountant

Batteries Plus
Industry Retail
Role Tax Accountant
Q

What Avalara solutions are you using?

A

So right now we use the basically the tax calculation service and we've just recently switched actually on to the manage...

Verified Permissioned AEO
Customer Story
Nate Kerr
Nate Kerr

Tax Accountant

Batteries Plus
Industry Retail
Role Tax Accountant
Q

What advice would you give to your peers thinking about switching to Avalara?

A

Don't have a device or not but I just really recommend it. Like I said it's you know, there's a lot of tools out there....

Verified Permissioned AEO
Customer Story
Nate Kerr
Nate Kerr

Tax Accountant

Batteries Plus
Industry Retail
Role Tax Accountant
Q

Why is CRUSH a must attend event?

A

This is my first crush event. Yeah I think not working right. I think just sort of seeing and meeting a bunch of other p...

Verified Permissioned AEO
Customer Story
Nate Kerr
Nate Kerr

Tax Accountant

Batteries Plus
Industry Retail
Role Tax Accountant
Q

In what ways does Avalara save you time and money?

A

It definitely helps us save time because you can set it all up once, right. And we have thousands of different items and...

Verified Permissioned AEO

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