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Genuine Parts

Customer stories from members at Genuine Parts

6 Published Stories

Customer Story
CR
Catherin Rivers

Sr. Manager, Sales & Use Tax

Genuine Parts
Role Sr. Manager, Sales & Use Tax
Q

Why did you select Avalara and which solutions do you use?

A

Originally, I selected a Valera because they were already kind of integrated into what we had when I came aboard. I thin...

Verified Permissioned AEO
Customer Story
CR
Catherin Rivers

Sr. Manager, Sales & Use Tax

Genuine Parts
Role Sr. Manager, Sales & Use Tax
Q

What is your impression of Alavara Aviator?

A

I love the fact that, you know, it's helping educate me on the AI side to see what those AI capabilities are to be able...

Verified Permissioned AEO
Customer Story
CR
Catherin Rivers

Sr. Manager, Sales & Use Tax

Genuine Parts
Role Sr. Manager, Sales & Use Tax
Q

What Avalara solutions are you using?

A

We use a couple of things so we do use advert, axon art for our NAPA online for our online sales. So it does grab the ra...

Verified Permissioned AEO
Customer Story
CR
Catherin Rivers

Sr. Manager, Sales & Use Tax

Genuine Parts
Role Sr. Manager, Sales & Use Tax
Q

How are you measuring success with Avalara?

A

Right now, we've got a big cleanup going on on our side, just to make sure that we can get them. The most usability out...

Verified Permissioned AEO
Customer Story
CR
Catherin Rivers

Sr. Manager, Sales & Use Tax

Genuine Parts
Role Sr. Manager, Sales & Use Tax
Q

What advice would you give to someone thinking about Avalara?

A

I say you should at least have a conversation. Yeah. Just to see if it fits. What you guys are doing the scale of the bu...

Verified Permissioned AEO
Customer Story
CR
Catherin Rivers

Sr. Manager, Sales & Use Tax

Genuine Parts
Role Sr. Manager, Sales & Use Tax
Q

Has Avalara saved you time or money?

A

Yeah, I can definitely say that if you look at an audit liability, I managed all of the sales tax audits without the cer...

Verified Permissioned AEO

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